Privacy Policy
Privacy Policy – CozyRelief
Last Updated: (13-11-2025)
At CozyRelief, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or purchase from our store.
1. Information We Collect
a. Information You Provide
- Name
- Email address
- Shipping/billing address
- Phone number
- Payment information (processed securely by third-party providers)
- Order details
b. Automatically Collected Information
- IP address
- Device information
- Browser type
- Cookies and tracking data
- Pages viewed
- Time spent on the website
- Referral links
c. Information From Third Parties
- Payment processors
- Analytics tools
- Shipping partners
2. How We Use Your Information
- Process and fulfill orders
- Provide shipping and tracking updates
- Improve customer service
- Personalize your shopping experience
- Send notifications
- Detect fraud
- Improve website performance
- Send marketing emails (only with consent)
3. How We Share Information
We do not sell your personal data. We only share information with:
- Shopify
- Payment processors
- Shipping partners
- Analytics services
- Email marketing tools (if subscribed)
4. Cookies & Tracking Technologies
We use cookies to improve website functionality, remember cart items, analyze browsing behavior, personalize ads, and enhance user experience.
5. Data Storage & Security
- Data stored securely on Shopify servers
- Payment data processed via PCI-DSS compliant services
- SSL encryption used
- Limited access to personal data
6. Your Rights
Depending on your location, you may:
- Access your data
- Correct inaccurate info
- Request deletion
- Restrict processing
- Opt out of marketing
- Receive a copy of your data
- Withdraw consent
Contact us at info@cozyrelief.com.
7. Marketing Communications
We only send marketing emails if opted in. You may unsubscribe anytime.
8. Third-Party Links
We are not responsible for the privacy practices of external sites.
9. Children’s Privacy
We do not knowingly collect data from children under 16.
10. Changes to This Policy
We may update this Privacy Policy periodically.
11. Contact Us
Email: info@cozyrelief.com